92% of companies say they have achieved short-term improvements in sustainability and impact after developing projects with Transcendent

Transcendent, a strategic consultant for sustainability and impact, has published its Impact Report, which includes the main conclusions of its contribution over the past year to the sustainable transformation of its clients, its impact on the ecosystem and the value it creates in the people who are part of it.

The impact mindset and purpose of the consultancy firm _focused on accelerating the transformation of its clients to generate a positive impact on society by strengthening its business_, have been the two major levers for generating impact, multiplying projects with high recognition of results by clients and a high degree of evaluation by the team.

Throughout 2023, Transcendent experienced a significant increase in its customer satisfaction index, increasing its Net Promoter Score (NPS) by more than 20 percentage points, currently standing at 83.3 points, 60% above the industry average. This remarkable result demonstrates the strong relationship it maintains with its clients and the contribution of value to the projects in which it intervenes.

92% of companies say they have achieved short-term improvements in sustainability and impact after developing projects with Transcendent.

And one in three clients say that working with Transcendent has allowed them to increase knowledge about sustainability and impact on the organization.

More resources and more visibility for sustainability

Changing the way in which companies manage and perceive sustainability and the impact on their corporate structure has been another of its priorities for Transcendent.

Demonstrating that impact is a way to generate value, and disseminating this message through the different links of organizations, has made it possible to place sustainability on the agendas of companies.

One in four clients consider this to be the biggest change generated in the company after carrying out projects with Transcendent and more than 80% are very satisfied with the visibility generated in these bodies.

This increased visibility resulted in an increase in the commitment of management bodies to sustainability, generating, among other things, an increase in the dedication of resources allocated to sustainability. In fact, almost 60% of the companies this consultancy worked with last year ended up increasing the resources allocated to this topic.

The close and trusting relationship with its clients has consolidated Transcendent as a leading consultant in sustainability and impact.

The values of honesty, transparency and rigor that characterize the consultancy firm are recognized by its clients, with whom it maintains solid relationships over the years. 100% of customers value the availability, flexibility and closeness of the Transcendent team, highlighting their commitment to projects and their responsiveness.

With the capacity to innovate and build new initiatives

The innovative capacity of the Transcendent team is another key aspect of the results achieved and of the perception of the companies with which it has achieved.

Three out of four clients consider the team's ability to innovate and to move ahead, giving projects a longer journey and identifying opportunities beyond their original scope, to be key.

A way of working that means that 75% of customers are very satisfied with Transcendent's ability to tangibilize the projects carried out and turn them into real initiatives in the company.

A team aligned with the company, 55 points above the national average

The personal and professional growth of employees is a key aspect for Transcendent.

The results reflect the degree of compliance with this objective. 90% of the team is motivated by managers and partners to advance their own development and 100% of employees are motivated to contribute to the consultancy's growth.

Contributing to maximizing the positive impact of the work done is a purpose that is also reflected in the assessment made by the team. With an Employee Net Promoter Score (eNPS) of 81.8 points, it is more than 55 points above the national average, reinforcing the degree of loyalty that employees have with this consultancy firm.

Relevant player in the impact ecosystem

Transcendent has continued to actively participate in the sustainability and impact ecosystem to promote the transformation that society and the planet need.

As a native impact company, it promotes impact economics in Spain, through participation in key organizations such as the Unlimited Business Circle and the SpainNab Board. She is a promoter of the BCorp community, training agent in different Spanish universities and disseminator of knowledge about sustainability.

As Ángel Pérez Agenjo, managing partner of Transcendent, explains, “beyond the regulatory binge we are experiencing, it is increasingly evident that sustainability and impact are central variables in a company's value generation or investment decision, and for Transcendent it is a priority to remain rigorous, flexible, expert and reliable partners on this journey to positive impact”.

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