Protection of personal data according to the GDPR
Transcendent Firm S.L., in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://transcendent.es/, are included in the automated files specific to users of the services of Transcendent Firm S.L.
The purpose of the automated collection and processing of personal data is to maintain the business relationship and to carry out information, training, advice and other activities specific to Transcendent Firm S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the purpose set out above.
Transcendent Firm S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and their free movement, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD).
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The user can exercise these rights by sending an email to: info@transcendent.es or at the address: Av/ Alberto Alcocer, 30, 7ºa, C.P. 28036 - Madrid (Madrid).
The user states that all the data provided by him is true and correct, and undertakes to keep them updated, communicating the changes to Transcendent Firm S.L.
Purpose of the processing of personal data:
For what purpose will we treat your personal data?
At Transcendent Firm S.L., we will process your personal data collected through the Website: https://transcendent.es/, for the following purposes:
Provide its services in accordance with the particular needs of customers, in order to fulfill the contracts signed by the company.
We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields in these records are mandatory, and it is impossible to carry out the stated purposes if these data are not provided
How long are the personal data collected kept?
The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and for the period for which legal liability may arise for the services provided.
Legitimation:
The processing of your data is carried out with the following legal bases that legitimate it:
1. The request for information and/or the contracting of the services of Transcendent Firm S.L., whose terms and conditions will be made available to you in any case, prior to a possible contract.
2. Free, specific, informed and unambiguous consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you are satisfied, you can accept by means of a statement or a clear affirmative action, such as the ticking of a box provided for this purpose.
If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it completely impossible to provide you with the requested information or carry out the contracting of services.
Recipients:
The data will not be communicated to any third party outside Transcendent Firm S.L., unless legally required.
Data collected by users of the services
In cases where the user includes files containing personal data on the shared hosting servers, Transcendent Firm S.L. is not responsible for the user's non-compliance with the GDPR.
Intellectual property rights https://transcendent.es/
Transcendent Firm S.L. is the owner of all copyright, intellectual and industrial property, “know how” and all other rights related to the contents of the website https://transcendent.es/ and the services offered therein, as well as the programs necessary for its implementation and related information. The reproduction, publication and/or non-strictly private use of the contents, total or partial, of the https://transcendent.es/ website is not allowed without prior written consent.
Intellectual property of the software
The user must respect the third-party programs made available by Transcendent Firm S.L., even if they are free and/or publicly available. Transcendent Firm S.L. has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any right or license for the contracted service, over the software necessary for the provision of the service, nor over the technical information for monitoring the service, with the exception of the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from Transcendent Firm S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Transcendent Firm S.L., assuming civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct result of negligent or malicious action on their part.
Intellectual property of the hosted content
The use contrary to intellectual property legislation of the services provided by Transcendent Firm S.L. and, in particular, of:
1. Use that is contrary to Spanish laws or that violates the rights of third parties.
2. The publication or transmission of any content that, in the opinion of Transcendent Firm S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
3. Cracks, program serial numbers or any other content that violates the intellectual property rights of third parties.
4. The collection and/or use of personal data from other users without their express consent or contrary to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data.
5. The use of the domain's mail server and email addresses for sending unwanted mass mail.
The user has all the responsibility for the content of their website, the information transmitted and stored, the hypertext links, the claims of third parties and legal actions in relation to intellectual property, the rights of third parties and the protection of minors.
The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will compensate Transcendent Firm S.L. for the expenses generated by the attribution of Transcendent Firm S.L. in any case whose liability is attributable to the user, including legal defense fees and expenses, even in the case of a non-definitive judicial decision.
Protection of hosted informationTranscendent Firm S.L. makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by users, since the said data could have been deleted and/or modified during the period of time that has elapsed since the last backup. The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Transcendent Firm S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Transcendent Firm S.L..
Commercial Communications
In application of the LSSI. Transcendent Firm S.L. will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not previously been requested or expressly authorized by the recipients of the same.
In the case of users with whom there is a previous contractual relationship, Transcendent Firm S.L. is authorized to send commercial communications regarding Transcendent Firm S.L. products or services that are similar to those that were initially contracted with the client.
In any case, the user, after proving their identity, may request that no more commercial information be sent to them through Customer Service channels.
