Family entrepreneurs reclaim their leadership to build a better society

National Family Business Congress

His Majesty the King inaugurated the XXIV National Congress of Family Businesses organised by the Instituto de la Empresa Familiar (IEF) with the collaboration of the Asociación para el Desarrollo de la Empresa Familiar Navarra (Adefan) and the sponsorship of Banco Santander and KPMG, brings together in Pamplona around 500 family entrepreneurs from all over Spain, under the slogan "Working for a better society". 

The opening ceremony of the Congress was also attended by the President of the Autonomous Community of Navarre, María Chivite, the Minister of Industry, Reyes Maroto, and the President of the Regional Government of Navarre, María Chivite. IEFMarc Puig, who in his speech highlighted the work carried out by family businesses during the pandemic, highlighted the commitment of these companies to spearheading the social and economic transformation that our country must undertake and showed pride in the work, perseverance and leadership that characterises the day-to-day work of Spanish family businesses. 

Puig recalled that the slogan of the Congress, "We are working for a better society", sums up the nature of family businesses, which are characterised "by sharing a series of essential values: long-term vision, a desire for continuity through the generations, commitment to society and local roots". 

The president of the IEF explained how family businesses work for a better society: leading the transformation effort required in the fight against climate change, working from the companies themselves for equality, non-discrimination and social cohesion, and creating quality employment. "We are well aware of the importance of employment for prosperity to reach everyone. We are going to make an effort to continue creating quality jobs and we ask that they allow us to do so, that they do not put us in worse conditions than those of our neighbouring countries with which we compete", he said. 

The president of the IEF, Marc Puig, has advocated an alliance with the public authorities that will allow companies to grow and consolidate, while at the same time asking that no obstacles be placed in the way of this growth and that Spanish companies continue to enjoy the same conditions as those in other European countries. This is what he said in his closing speech at the 24th National Family Business Congress, which brought together nearly 500 family businesspeople from all over Spain for two days in Pamplona.  

Social and environmental challenges

For Puig, the challenges facing the Spanish economy are the same as those facing family businesses: overcoming the pandemic and adapting to the demands of a new environment marked by digitalisation, respect for the environment and social commitment. To address these challenges, companies need, according to him, "greater productivity and to be able to compete on equal terms with companies in other countries". And on this point, growth is fundamental. It has been demonstrated, he said, that at a similar size compared to other European countries, "our companies are perfectly competitive. So let us make it easier for our companies to grow".  

Sign up for the commitment to sustainability 

As a preamble to the beginning of the Congress, the presidents of the Family Business Institute and the 18 associated Territorial Associations of Family Businesses signed an institutional declaration attesting to the commitment of Spanish family businesses to the best management practices that favour sustainability, which must be understood from three different and inseparable angles: business, social and environmental. 

At the business level, the commitment assumed by family businesses through this institutional declaration consists of managing through long-term business and investment practices based on ethical criteria, which allow for sustainable growth and which take into consideration the interests of workers, customers, suppliers, shareholders, institutions, administrations and society as a whole.  

The social commitment, for its part, includes the promotion of diversity, gender equality, social inclusion and the generation of stable and quality employment in line with the needs of the companies. Finally, family businesses are committed to managing themselves in an environmentally friendly way, adopting the necessary modifications in their processes to reduce CO2 emissions. 

The impact revolution  

The last day of the Congress featured the intervention of Paul Polmanformer CEO of Unilever and co-founder of Imagine, who explained to the audience that "we all have a responsibility for the footprint we leave on this world". 

What kind of world do we want to live in? This is the question we face today. 

national family business congress
María Herrero, partner at Transcendent, moderated the panel on the impact economy.

Capitalism has served us well over the last 200 years. Yet nations continue to be wracked by economic inequality, social conflict, natural disasters, the threat of climate change and the consequences of an unprecedented pandemic whose economic and health consequences are still unpredictable. 

Governments cannot and do not have the financial resources to address the major social and environmental challenges we face and the negative impact of corporate production of goods and services. Nor can philanthropists and NGOs, helpful as they undoubtedly are, offer a viable and scalable solution. It is business and private capital, the drivers of innovation, change and transformation that have the capacity to direct their economic activity and capital flows towards social change that will generate greater economic prosperity and sustainable growth. 

Thus, impact investment arises, which has a clear and measurable intention to generate a social and/or environmental impact as well as an economic return. 

Under the risk-return-impact equation, impact investment seeks a triple return: economic, social and environmental. It is not philanthropy or non-refundable donations, but rather investments that seek a return on capital while contributing to the search for solutions to the great challenges facing humanity, such as hunger, illiteracy, health problems, lack of access to drinking water and electricity, gender inequality, unemployment, homelessness, migration and environmental destruction, among others. As Transcendent partner María Herrero explained, it is about making sense of our investments. Because "what is our money doing while we sleep", she asked the audience.  

For Sir Ronald CohenThe President of the Global Steering Group for Impact InvestmentThis moment calls for a revolution. We must make impact the focus of our consciousness. Instead of relying on governments and philanthropy to bring about social improvement, we must introduce a third force to accelerate the pace of change: the private sector... this is the new impact economy, each and every one of us has a role to play in it". 

The Impact Revolution with Sir Ronald Cohen, Chairman of the GSG

Ainoha Grandes (president of the SHIP2B Foundation), Teresa Guardans (co-founder of Oryx Impact), María Herrero (partner of Transcendent) and Alejandra Mitjans (director of Ashoka Spain).  

Linking people to their companies  

During the course of the session Gerardo Iracheta, president of Sigma Twohas presented a survey analysing the social image of the family business. The study includes a series of conclusions worth highlighting. For example, there is a strong link between people and their companies: 83% of citizens say that their company is very important in their lives; and more than 65% consider that in their company they can develop their talent and grow as a person.  

62% of respondents believe that the work of business is helping to alleviate the crisis caused by the pandemic and 90% say that business has a role to play in rebuilding the economy. In this regard, 82% specifically state that their company took appropriate measures to ensure the safety of their employees.  

The vast majority of respondents stated that they had no problems during their confinement with supplies from private companies (such as energy, internet, food, etc.) or with the payment of their salaries. On the other hand, the majority - between 58% and 75% depending on the case - stated that they had had problems with various public services (health centre, ERTES, Sepes, various formalities). 63.7% had problems collecting benefits. 

In the assessment of performance during the pandemic, the government gets a pass mark (5.16 out of 10, failing in several age and voting intention segments); large companies get a pass mark (6.30, passing in all age and voting segments), while SMEs get a B (7.39, passing in all segments).  

70% of Spanish companies have a corporate purpose

The business purpose

Nearly 70% of companies have a defined Business Purpose. 84% of them have it written down and shared with employees and almost 9 out of 10 believe that it brings value to the business and contributes to improving the company's profitability, according to the The Economist.

This is the main conclusion of the First Business Purpose Barometer in Spain, produced by APD y Transcendentwhich analyses the results of a survey of nearly 300 executives to understand the trends and challenges in defining, activating, measuring and understanding the value that Purpose creates for companies and their stakeholders. Companies from more than 20 sectors participated in the survey.

The survey reveals some key findings, which are presented below:

  • The level of knowledge about the company's Purpose is consolidating, although there is some confusion about the concept. 26% of respondents confuse the Purpose with the vision of the company.  
  • There is still work to be done to ensure that the Purpose permeates all levels of the organisation. There is a gap in the knowledge of Executives and Middle Management compared to the Rest of Employees category, with the latter having the least knowledge of the definition.  
  • Purpose is a lever to attract talent at all levels of the organisation. 79% of respondents express interest in working for companies with Purpose. More than a quarter (27%) would be willing to change jobs even with a reduction in salary. 
  • Although the Business Purpose is already very present in companies, according to this study, the degree of awareness is still unclear. For 39% of the respondents, the Purpose is confused with the concepts of vision and mission.

There is little doubt about the perception of Purpose as an element of value for the company, at least according to 76% of respondents.

No purpose, no future

New leaders with purpose

"Take a step forward or get out of the way". That's what one of the great figures of the new capitalism is saying, John ElkingtonHe told investors and managers at a conference he gave last January in London's financial district. This new way of thinking, including in business, is leading to a new capitalism defined by purpose. It is from him that new leaders with purpose emerge.

But what do the new purpose-driven leaders look like?

As María Herrero, partner at Transcendentin this article of Expansión "answer without hesitation to your employees, customers, suppliers, investors and the communities in which you operate to the question of what society needs a company like the one you lead". A big question that more and more managers are being asked and that can be, as explained in this article, key to the future of companies. 

If you want to know more about the new leaders with purposeread this post by María Herrero, feel free to visit the Transcendent blog.

Capitalism based on profit maximisation is broken.

S2B VII Impact Forum

This transformation has to be led by the CEO with the commitment of all senior management because it is a business opportunity and a competitive advantage.

Measuring and managing impact under a standard model that enables transparency, management and comparability between companies are the big challenges ahead.

The meeting between José María Álvarez-PalleteExecutive Chairman of Telefónica, y Gonzalo GortázarChief Executive Officer of CaixaBankwith Sir Ronald CohenThe President of the  Global Steering Group for Impact Investment (GSG)The panel, moderated by María Herreropartner of TranscendentThe event was an opportunity to discuss the need to redesign a new capitalism, pivoted around social impact.

The debate, which took place in the framework of the VII Ship2B Impact ForumThe debate highlighted the need to redefine capitalism because the system focused solely on maximising profit for the shareholder, which has lasted until today, is broken. During the debate, the strategic importance of impact was emphasised, which represents an opportunity and a competitive advantage that improves the profit and loss account of companies due to its direct impact on financing and on their economic and reputational costs. This not only maximises the positive impact but also limits the negative impact on people's lives and the planet's resources.

During their interventions, they all agreed that "the moment of impact has arrived" and that this transformation towards a capitalism 2.0, based on the social purpose of the company and on social impact, is not merely recommendable but is now essential. They also pointed to the need for CEOs and senior management to lead this transformation and to ground it in the strategic plan, thus reaching all layers of the company.

In fact, companies such as Telefónica and CaixaBank are already working on this, according to their top executives. With bonuses for their managers linked to the achievement of sustainability and social impact variables, promoting impact investment and financing for social entrepreneurs, mobilising assets, connecting millions of lives through cleaner and less polluting fibre optic networks and, above all, transmitting to the entire organisation the need to generate, measure and manage the impact of their operations, products and services.

A process of organisational transformation and cross-cutting mindset that has also been accelerated by the coronavirus pandemic, which has put people more than ever at the centre of financial and business decisions.

The challenges ahead include measuring and managing impact in concrete KPIs because "what cannot be measured cannot be managed", they said. This is the era of transparency of impact.

Therefore, according to María Herrero, partner at Transcendent, it is necessary to "integrate the chip of impact and social purpose into the business model itself and adopt business models that include positive impact in their products and services, so that the more successful the company is in its sales, the more impact it has".

Sir Ronald Cohen recalled during the talk what he reflects in his new book Impact Driving Real ChangeThis is the impact revolution and each of us has a role to play as consumers, employees, savers, employers, investors... We all are and must be part of a new capitalism 2.0 of shared growth and prosperity where no one is left behind.

Transcendent joins the World Benchmarking Alliance (WBA) partner club

WBA Alliance logo

Transcendent joins the Word Benchmarking Alliance (WBA) partner club

Transcendent, the Spanish consulting firm specialising in Corporate Social Impact, has become a reference partner of the WBA (World Benchmarking Alliance) in our country. This international organisation based in the Netherlands works to create an ecosystem that encourages and accelerates the efforts of companies to achieve the 17 Sustainable Development Goals (SDGs) defined by the United Nations in 2015.

The World Benchmarking Alliance, created among others by the United Nations Foundation, has more than 150 members including private companies, international and civil society organisations such as UNICEF, ABN-Amro, Oxfam, Thompson Reuters, Aviva, ING, WWF and Cambridge University among others. It should be noted that WBA is supported by the Dutch, British and German governments.

Climate change, human rights, digital inclusion, gender equality, social transformation and sustainable agriculture are at the core of the WBA's activities, which it analyses globally and systematically in order to promote the implementation of all types of measures that enable progress to be made towards achieving the SDGs set by the United Nations.

"We are delighted to welcome Transcendent to our club and look forward to collaborating with them in our mission to create a movement that encourages business impact - particularly with the 21 Spanish companies that make up SDG2000 - by working towards a sustainable future for all.said Paulina Murphy, Engagement Director of the World Benchmarking Alliance.

In this sense, the inclusion of Transcendent in this alliance represents for the Spanish consultancy firm a boost to its management and its focus of action, which revolves around accelerating corporate social impact by helping Spanish companies to incorporate both social and environmental impact at the heart of their activity.

"At Transcendent we work every day to put social and environmental impact at the heart of our clients' business. Joining the WBA is a natural step for us, as we want to help shape the private sector in a way that moves companies towards achieving the Sustainable Development Goals, just as the WBA has been doing so far. We believe that measurement and analysis are key to driving business impact and the WBA is ahead of the curve in the race to make this a reality, explained Angel Pérez Agenjo, founder and Leading Partner of Transcendent.

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